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Home / Terms

Terms & Conditions

1. About these terms

These Terms & Conditions apply to purchases made through IVERMECTIN-SHOP. By placing an order through this website, you agree to these terms together with any policies or information referred to within them.

Please read these terms carefully before placing an order. If you have a question about an order or these terms, you can contact us through our Contact us page.

2. Seller information

IVERMECTIN-SHOP is operated by:

Artur Synos
28 Albert Gardens
Manchester
M40 1PJ
United Kingdom

Email: synosartur@gmail.com

3. Products and availability

Product information, including strength, pack size, manufacturer, price and availability, is displayed on the relevant product and catalogue pages. We take reasonable care to keep this information accurate and up to date.

Product availability may change. Adding an item to your basket does not reserve it or guarantee availability. If an ordered item cannot be supplied, we will contact you using the details provided with your order.

4. Orders

When placing an order, you are responsible for providing complete and accurate billing, delivery and contact information. Please review your order carefully before submitting it.

After an order is placed, you may receive an acknowledgement or confirmation using the contact details provided during checkout. We may contact you if additional information is reasonably required to process or fulfil your order.

We reserve the right to decline or cancel an order where an item is unavailable, information provided with the order is incomplete or incorrect, payment cannot be processed, or fulfilment is not reasonably possible.

5. Prices and payment

Product prices are displayed in GBP. The total amount payable, including any applicable delivery charges, is shown during checkout before the order is submitted.

Payment must be made using one of the payment methods available at checkout. Payment processing may be provided by third-party payment providers and may be subject to their own terms, security checks and processing requirements.

6. Delivery

We offer delivery to supported destinations. Available delivery arrangements depend on the destination, the products ordered and the delivery information provided during checkout.

Delivery information and any applicable charges are presented during the ordering process. Relevant dispatch information is provided after the order has been placed.

International orders may be subject to customs procedures, import requirements, duties, taxes or other charges imposed by authorities in the destination country. Where applicable, these may be the responsibility of the recipient.

Further information is available on our Delivery page.

7. Returns, cancellations and refunds

You may request a return within 14 days of receiving your order. Please contact us before sending any item back and provide your order reference together with the relevant details.

Returned products must be unopened and unsealed. Opened or unsealed products are not eligible for return.

The cost of return postage is the responsibility of the customer. Return postage is charged at £6 for returns within the United Kingdom and £20 for international returns.

Once a return has been authorised, products should be sent to the return address provided below unless we give you alternative return instructions:

Returns address:
147 Great Ancoats Street
Manchester
M4 6DH
United Kingdom

If an order arrives damaged, incomplete or incorrect, please contact us promptly and keep the product and its packaging until we confirm what information or photographs are required.

Where a refund is approved, it will normally be returned through the original payment method. Your bank or payment provider may require additional time to process the refund after it has been issued.

More information is available on our Returns & refunds page.

8. Customer accounts

Where account functionality is available, you are responsible for keeping your login credentials confidential and for maintaining accurate account information.

Please contact us if you believe your account has been accessed without permission or if information associated with your account is incorrect.

9. Product information and responsible use

Information presented on this website is provided to identify products and describe catalogue characteristics such as strength, pack size, manufacturer and availability.

Website and catalogue information is not intended to replace professional medical advice, diagnosis or treatment. Questions concerning the suitability or use of a product should be directed to an appropriately qualified healthcare professional.

10. Website information

We take reasonable care to keep information on this website accurate and current. From time to time, information may be corrected or updated, including product descriptions, prices and availability.

We may update, suspend or change parts of the website where reasonably necessary for maintenance, security, operational requirements or improvements to the service.

11. Liability

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, or affects any statutory rights that apply to you.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control, including delays or disruption involving postal services, carriers, customs authorities, payment providers or other third-party services.

12. Privacy and cookies

Personal information provided through this website is handled in accordance with our Privacy Policy. Information about cookies and similar technologies is available in our Cookies Policy.

13. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our services, ordering process, legal requirements or business practices. The version published on this page applies from the date it is made available on the website.

14. Contact

If you have a question about these Terms & Conditions or an existing order, please use our Contact us page and include your order reference where applicable.

You can also contact the seller by email at synosartur@gmail.com.

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