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Home / Privacy

Privacy Policy

1. About this policy

This Privacy Policy explains how personal information is collected, used and protected when you visit IVERMECTIN-SHOP, create an account, place an order, contact us or otherwise use this website.

We process personal information only where there is an appropriate lawful basis and handle it in accordance with applicable UK data-protection requirements.

2. Data controller and privacy contact

The data controller for personal information processed through IVERMECTIN-SHOP is:

Artur Synos
28 Albert Gardens
Manchester
M40 1PJ
United Kingdom

Email: synosartur@gmail.com

Questions or requests concerning personal information or this Privacy Policy can be sent using the email address above or through our Contact us page.

3. Information we collect

Depending on how you use the website, we may collect information such as your name, email address, telephone number, billing and delivery address, account details, order information and communications with customer support.

We may also collect technical information about use of the website, including IP address, browser and device information, pages visited, security logs, cookie preferences and similar technical data.

4. Order and payment information

When you place an order, we process the information required to manage the purchase, arrange delivery, provide order updates, handle customer service enquiries and maintain appropriate transaction records.

Card and payment transactions are processed through Bankful, our third-party payment provider. Payment information submitted directly to Bankful is handled in accordance with its own privacy, security and payment processing practices.

We may receive transaction information from Bankful, including payment status, transaction references and information required to associate a payment with your WooCommerce order.

5. How we use personal information

We may use personal information to:

process and fulfil orders, manage customer accounts, provide customer support, communicate about purchases, process payments and refunds, prevent fraud or misuse, maintain website security, keep appropriate business records and comply with applicable legal or regulatory obligations.

Where applicable, information may also be used for analytics, service improvement or marketing where an appropriate lawful basis applies, including consent where consent is required.

6. Lawful bases for processing

Depending on the circumstances, personal information may be processed because it is necessary to perform a contract with you, to take steps requested by you before entering into a contract, to comply with a legal obligation, for legitimate interests that do not override your rights, or because you have provided consent.

Where processing relies on consent, you may withdraw that consent at any time.

7. Sharing information

Personal information may be shared with service providers where this is necessary to operate the website, process transactions, fulfil orders or provide related services.

These providers may include website hosting and technical service providers, payment processors such as Bankful, delivery and postal services, email and communication providers, security services, analytics providers where enabled, and professional advisers.

We may also disclose information where required by law, regulation, court order or another valid legal requirement, or where reasonably necessary to protect our rights, customers or services.

8. International processing

Some service providers may process or store personal information outside the United Kingdom.

Where applicable data-protection law requires safeguards for an international transfer, appropriate measures are used to protect personal information.

9. Data retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer support, account administration, security, record keeping and compliance with applicable legal, tax or accounting requirements.

Different categories of information may be retained for different periods depending on the nature of the information and the reason it is required.

10. Your data-protection rights

Subject to applicable law and any relevant exceptions, you may have rights concerning your personal information, including the right to:

request access to your personal information, request correction of inaccurate information, request deletion, request restriction of processing, object to certain processing and request a copy of certain information in a portable format.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.

Some rights are subject to legal conditions or exceptions, including circumstances where information must be retained to meet legal, tax, accounting or regulatory obligations.

11. Cookies and analytics

This website uses cookies and similar technologies where necessary for functions such as shopping baskets, checkout, account sessions, security and cookie preferences.

Google Analytics is used to understand how visitors interact with the website and to help monitor and improve website performance.

Where consent is required, analytics technologies are used in accordance with your cookie choices.

More information about these technologies and available controls can be found in our Cookies Policy.

12. Keeping information secure

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No online service can guarantee absolute security. You are responsible for keeping any account password or login credentials confidential and should contact us if you believe your account has been accessed without permission.

13. Third-party websites and services

The website may contain links to third-party websites or use services provided by other organisations. Their handling of personal information is governed by their own privacy policies and practices.

14. Complaints

If you have concerns about how your personal information has been handled, please contact us first so that we can review the matter.

You may also have the right to make a complaint to the UK Information Commissioner's Office or another competent data-protection authority.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, the way information is processed or applicable legal requirements. The current version will be published on this page.

16. Contact and privacy requests

If you have a question about this Privacy Policy or wish to make a request concerning your personal information, please contact:

Artur Synos
28 Albert Gardens
Manchester
M40 1PJ
United Kingdom

Email: synosartur@gmail.com

You can also use our Contact us page.

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